In this ongoing series, we speak to the people who run dive centres, resorts and liveaboards from around the world about their businesses and the diving they have to offer…
What is your name?
Wayne B. Brown
What is the name of your business?
What is your role within the business?
How long has the business operated for?
Since 1984, 36 years.
How long have you dived for, and what qualification are you?
I started diving in 1999. SSI Instructor Trainer.
What is your favorite type of diving?
Being an underwater photographer and videographer, there is not one type of diving that appeals to me over others. I enjoy every critter, large and small, and reefs covered in both hard and soft corals.
If you could tell people one thing about your business (or maybe more!) to make them want to visit you what would it be?
We have understood from day one that we are in the customer service business. We make sure all our staff does also and we strive every day to deliver the highest level of customer service, along with the most innovative yachts and 5-star chef prepared cuisine.
What is your favorite dive in your location and why?
I do prefer a warm water location but am just as happy diving in my dry suit where we have cooler destinations with prolific marine life.
What types of diving are available in your location?
Having 31 locations around the world, we offer every type of diving that a diver could want!
What do you find most rewarding about your current role?
I enjoy hearing back from our guests that we have over delivered on their expectations.
What is your favorite underwater creature?
I am fascinated by nudibranchs. Their slow graceful movements and bright colors are a pleasure to find and observe.
Are there any exciting changes / developments coming up in the near future?
We are always adding new destinations every year and have three new ones that will be announced before the end of 2020!
As a center what is the biggest problem you face at the moment?
We strive every year to continue to upgrade the yachts and add new amenities to ensure we stay relevant and adding technology to every part of the business from the initial customer interaction all the way through the post charter follow up.
Is your center involved in any environmental work?
We started the Sea of Change Foundation so that we could be sure that 100% of every dollar that is donated is used for meaningful research and conservation projects.
How do you see the SCUBA / Freediving / snorkeling industry overall? What changes would you make?
As more and more of our younger generation understand how fragile our marine environment is and how amazing it is to explore it, more of them will become involved at an earlier age.
What would you say to our visitors to promote the diving you have to offer?
From a beginner to the most seasoned diver, we have something to offer everyone!
Where can our visitors find out more about your business?
Our website is www.aggressor.com. Every one of our staff has a phone number and email on our website including me!