News
PRODUCT RECALL: Suunto Wireless Tank Pressure Transmitter and Suunto Tank POD
Suunto announces a recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs
Suunto has identified a potential safety risk affecting all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs which wirelessly transmit tank air pressure to compatible Suunto dive computers. In two reported incidents, the exterior case of a Suunto Wireless Tank Pressure Transmitter has failed during regular dry land pressure testing. Although extremely rare, this represents a potential risk of injury due to the risk of bursting.
Diver safety is of highest importance to Suunto. That is why Suunto has decided to initiate a recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs.
All consumers who have a Suunto Wireless Tank Pressure Transmitter or Tank POD are instructed to bring their products to an authorized Suunto dive dealer or a Suunto Authorized Service Center for inspection and upgrade. The process is free of charge for the consumers. All Transmitters and Tank PODs must not be used before the upgrade has been made.
Suunto sincerely apologizes for any inconvenience caused by this. As a complementary service, Suunto will provide a battery replacement free of charge and a one-year warranty from the date of inspection for all upgraded products.
Identification of affected products:
Suunto Wireless Tank Pressure Transmitter
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Suunto Tank POD
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What to do if you own a Suunto Wireless Tank Pressure Transmitter or a Suunto Tank POD
- Do not use the affected product(s) before it has been upgraded.
- Bring the product(s) to your nearest authorized Suunto dive dealer or a Suunto Authorized Service Center for inspection and upgrade. A list of dealers and authorized service centers can be found at suunto.com/dealer-locator. You can also use the free Suunto Online Service Request, www.suunto.com/servicerequest (only available for certain countries) to get your product(s) picked up from your home/office.
- When you receive your upgraded product(s), please register the product(s) at MySuunto to ensure you receive a full one-year warranty extension from the date of inspection.
More information on the recall can be found at www.suunto.com/recall.
Suunto Consumer Support (available 24/ in English):
Australia +61 1800 240 498 (toll free)
New Zealand +64 988 75 223
United Kingdom +44 20 360 805 34
USA +1 855 258 0900 (toll free)
Canada +1 855 624 9080 (toll free)
China – Hong Kong +852 58060687
Support available from 9 am to 5 pm local time on business days:
Austria +43 72 088 3104
Canada +1 855 624 9084 (toll free) support available in French from 6 AM to 11 AM EDT
China – Mainland +86 400 661 1646 (in Mandarin)
China – Hong Kong +852 58060687 (in Mandarin)
Finland +358 94 245 0127
France +33 48 168 0926
Germany +49 893 803 8778
Italy +39 029 475 1965
Japan +81 34 520 9417 from 10 am to 6 pm
Netherlands +31 10 713 7269 (in English)
Russia +7 499 918 7148
Spain +34 911 143 175
Sweden +46 85 250 0730
Switzerland +41 44 580 9988
News
Stay Longer for Less at Temple Point, Kenya with Dive Worldwide
Dive Worldwide has recently introduced Kenya to its portfolio of dive destinations, making it a new must-visit for divers. The company has chosen Temple Point Resort, located in Watamu, a small town on Kenya’s Indian Ocean Coast. The resort embodies the spirit of Kenya, with thatched roof buildings and bright white interiors, complemented with local art. The Creek Deluxe rooms enjoy a creek view and sunset vistas, whilst Boutique Garden rooms offer peace nestled in lush greenery.
An abundance of activities such as golf, stand up paddleboarding and kite surfing await those looking for action; while those in search of rejuvenation may partake in a range of yoga classes, or indulge in the spa. Spend evenings dining poolside dining or lazing in hammocks suspended over the creek; there is no detail missed at Temple Point.
The waters surrounding Temple Point Resort are bustling with life, however, there is also an opportunity to explore on dry land. Tsavo National Park is close enough for a day safari, allowing guests to double up on the wildlife experiences Kenya has to offer, from elephants to whale sharks.
Suggested Dive Itinerary: Dive and Discover Kenya
Embark on an adventure to one of Africa’s finest marine parks, Watamu, the first of its kind in the continent. Created in 1968, Watamu offers excellent diving and snorkelling for those of all experience levels. Lively coral reefs and the surrounding waters are home to over 1,000 species of fish, devil rays, mantas, whale sharks, dolphins and turtles.
DEAL: Stay 12 nights for the price of 10 at Temple Point Resort
Price: Dive and Discover Kenya now costs £2295pp, saving £150 per person. Including international flights from the UK, 12 nights’ B&B (for the price of 10), transfers, 5 days, 10 dive pack, tanks and weights. Based on travel in September ONLY. https://www.diveworldwide.com/trip-ideas/dive-discover-kenya#details
For more information visit: diveworldwide.com or call 01962 302 087
News
Dive Worldwide Announces Bite-Back as its Charity of the Year
Over the next 12 months, specialist scuba holiday company Dive Worldwide will be supporting Bite-Back Shark & Marine Conservation with donations collected from client bookings to any one of its stunning dive destinations around the world. The independently-owned operator expects to raise £3000 for the UK charity.
Manager at Dive Worldwide, Phil North, said: “We’re especially excited to work with Bite-Back and support its intelligent, creative and results-driven campaigns to end the UK trade in shark products and prompt a change in attitudes to the ocean’s most maligned inhabitant.”
Bite-Back is running campaigns to hold the media to account on the way it reports shark news along with a brand new nationwide education programme. Last year the charity was credited for spearheading a UK ban on the import and export of shark fins.
Campaign director at Bite-Back, Graham Buckingham, said: “We’re enormously grateful to Dive Worldwide for choosing to support Bite-Back. The company’s commitment to conservation helps set it apart from other tour operators and we’re certain its clients admire and respect that policy. For us, the affiliation is huge and helps us look to the future with confidence we can deliver against key conservation programmes.”
To launch the fundraising initiative, Phil North presented Graham Buckingham with a cheque for £1,000.
Visit Dive Worldwide to discover its diverse range of international scuba adventures and visit Bite-Back to learn more about the charity’s campaigns.
MORE INFORMATION
Call Graham Buckingham on 07810 454 266 or email graham@bite-back.com
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