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PRODUCT RECALL: Suunto Wireless Tank Pressure Transmitter and Suunto Tank POD

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Suunto announces a recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs

Suunto has identified a potential safety risk affecting all Suunto Wireless Tank Pressure Transmitters  and Suunto Tank PODs which wirelessly transmit tank air pressure to compatible Suunto dive computers. In two reported incidents, the exterior case of a Suunto Wireless Tank Pressure Transmitter has failed during regular dry land pressure testing. Although extremely rare, this represents a potential risk of injury due to the risk of bursting.

Diver safety is of highest importance to Suunto. That is why Suunto has decided to initiate a recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs.

All consumers who have a Suunto Wireless Tank Pressure Transmitter or Tank POD are instructed to bring their products to an authorized Suunto dive dealer or a Suunto Authorized Service Center for inspection and upgrade. The process is free of charge for the consumers. All Transmitters and Tank PODs must not be used before the upgrade has been made.

Suunto sincerely apologizes for any inconvenience caused by this. As a complementary service, Suunto will provide a battery replacement free of charge and a one-year warranty from the date of inspection for all upgraded products.

Identification of affected products:

Suunto Wireless Tank Pressure Transmitter

  • SS019098000 and SS005397000 SUUNTO WIRELESS TANK PRESSURE TRANSMITTER
  • Suunto Wireless Tank Pressure Transmitter has a black cone-shaped plastic case – with SUUNTO, FINLAND printed on top of the case.
  • The old model a black plastic base. The new model has a transparent plastic based with an LED light.
  • Size: diameter approximately 4 cm, length approximately 8 cm
  • Compatible Products: Suunto D4i, D4i Novo, D6i, D6i Novo, D9, D9tx, DX, Vytec, Vytec DS, Vyper Novo, HelO2, Vyper Air.

Suunto Tank POD

  • SS020306000 SUUNTO TANK POD
  • Suunto Tank POD has black cone-shaped plastic case with SUUNTO TANK POD, MADE IN FINLAND printed in gray color on the case and a transparent plastic base.
  • Size: diameter approximately 4 cm, length appoximately 8 cm
  • Compatible products: Suunto EON Steel dive computer.

What to do if you own a Suunto Wireless Tank Pressure Transmitter or a Suunto Tank POD

  1. Do not use the affected product(s) before it has been upgraded.
  2. Bring the product(s) to your nearest authorized Suunto dive dealer or a Suunto Authorized Service Center for inspection and upgrade. A list of dealers and authorized service centers can be found at suunto.com/dealer-locator. You can also use the free Suunto Online Service Request, www.suunto.com/servicerequest (only available for certain countries) to get your product(s) picked up from your home/office.
  3. When you receive your upgraded product(s), please register the product(s) at MySuunto to ensure you receive a full one-year warranty extension from the date of inspection.

More information on the recall can be found at www.suunto.com/recall.

Suunto Consumer Support  (available 24/ in English):

Australia +61 1800 240 498 (toll free)

New Zealand +64 988 75 223

United Kingdom +44 20 360 805 34

USA +1 855 258 0900 (toll free)

Canada +1 855 624 9080 (toll free)

China – Hong Kong +852 58060687

Support available from 9 am to 5 pm local time on business days:

Austria +43 72 088 3104

Canada +1 855 624 9084 (toll free) support available in French from 6 AM to 11 AM EDT

China – Mainland +86 400 661 1646 (in Mandarin)

China – Hong Kong +852 58060687 (in Mandarin)

Finland +358 94 245 0127

France +33 48 168 0926

Germany +49 893 803 8778

Italy +39 029 475 1965

Japan +81 34 520 9417 from 10 am to 6 pm

Netherlands +31 10 713 7269 (in English)

Russia +7 499 918 7148

Spain +34 911 143 175

Sweden +46 85 250 0730

Switzerland +41 44 580 9988

News

Book Release: Diving the Thistlegorm – The Ultimate Guide to a World War II Shipwreck

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Diving the Thistlegorm is a unique in-depth look at one of the world’s best-loved shipwrecks. In this highly visual guide, cutting edge photographic methods enable views of the wreck and its fascinating cargo which were previously impossible.

This book is the culmination of decades of experience, archaeological and photographic expertise, many hours underwater, months of computer processing time, and days spent researching and verifying the history of the ship and its cargo. For the first time, Diving the Thistlegorm brings the rich and complex contents of the wreck together, identifying individual items and illustrating where they can be found. As the expert team behind the underwater photography, reconstructions and explanations take you through the wreck in incredible detail, you will discover not only what has been learned but also what mysteries are still to be solved.

Find out more about:

  • One of the world’s greatest dives.
  • Incredible ‘photogrammetry’ shows the wreck and cargo in a whole new light.
  • Meticulous detail presented in a readable style by experts in their respective fields.

About the authors:

Simon Brown is an underwater photographer and photogrammetry/3D expert who has documented underwater subjects for a wide range of clients including Historic England, Wessex Archaeology and television companies such as National Geographic Channel and Discovery Canada. Jon Henderson is Reader in Archaeology at the University of Edinburgh where he is the Director of the Underwater Archaeology Research Centre. With specific research interests in submerged prehistoric settlements and developing underwater survey techniques, he has directed underwater projects in the UK, Poland, Greece, Italy, Egypt, Jamaica and Malaysia. Alex Mustard is a former marine biologist and award-winning underwater photographer. In 2018 he was made an MBE in the Queen’s Birthday Honours list for “Services to underwater photography”. Mike Postons pioneered the use of digital 3D modelling to visualise shipwrecks, as well as the processes of reconstructing original ships from historic plans. He has worked with a number of organisations including the National Oceanic and Atmospheric Administration, Historic England and the Nautical Archaeological Society.


About the book:

  • Release date 25 November 2020
  • Limited run of Hardbacks
  • RRP £35
  • ISBN 978-1-909455-37-5
  • 240 photo-packed pages
  • 240 x 160 mm

Available to pre-order now from Divedup.com, Amazon, online, and from retailers.

Check back on Scubaverse.com for a review of the book coming soon!

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News

Deptherapy’s Dr Richard Cullen becomes a Fellow of the Royal Geographical Society

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Dr Richard Cullen, Chairman of Scuba Diving Rehabilitation Charity Deptherapy and Deptherapy Education, has been recognised as a Fellow of the Royal Geographical Society.

Fellowship of the Royal Geographical Society is a prestigious Fellowship that is open to those who demonstrate a sufficient involvement in geography or an allied subject through publications, research or professional experience.

Paul Rose, Deptherapy’s Vice Chair, and a world renowned explorer, author, broadcaster, who is a former Vice Chair of the RGS said: 

“This is a huge achievement by Richard. His Fellowship is richly deserved, and a direct result of his steadfast commitment to preserving our oceans through Deptherapy’s very powerful ‘Protecting Our Oceans’ Programme.  I know the top team at the RGS are looking forward to welcoming Richard into the Society.”

The RGS was founded in 1830 to advance geographical research, education, fieldwork and expeditions, as well as by advocating on behalf of the discipline and promoting geography to public audiences.

Paul Toomer, President of RAID, said:

“I have been close friends with Richard for many years and his passion for our seas, even at 70 years of age, is undiminished.  Deptherapy are the world leaders in adaptive scuba diving teaching and are our much valued partners.  Taking UK Armed Forces Veterans who have suffered life changing mental and/or physical challenges and engaging them in major marine biology expeditions, is to most of us beyond the realms of possibility.  The skills these guys have to develop is just awesome.  This is a great honour for Richard, a great honour for Deptherapy, and also for us as their partners.  The diving world must come together to celebrate and acknowledge Richard’s achievement.”

Richard joins some distinguished Fellows of the RGS.  Former Fellows include Ernest Shackleton and many other notable explorers and geographers.

Richard said:

“I am both honoured and humbled to become a Fellow of the Royal Geographical Society. When I was invited to apply for a Fellowship, I was, which is very unusual for me, lost for words.  I hope it will allow me to take our message of Protecting Our Oceans to a larger audience and to further develop our programmes.  The Fellowship is a recognition of the charity’s work to raise awareness of the plight of our oceans.  The credit belongs to a group of individuals who have overcome massive challenges to let alone qualify as divers but now to progress to marine biology expedition diving”.

For more information about the work of Deptherapy and Deptherapy Education visit www.deptherapy.co.uk.

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