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Job Opportunity: Warranty and Sales Support Administrator

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Looking for a new role? Check out this advert for a Warranty and Sales Support Administrator for Mares / Head swim / SSI / Revo.

The Company:

Part of the Head Group we have a strong list of brands in a diverse range of sports. This role is within the water sports division which includes Open circuit Scuba diving, Rebreather diving, Spearfishing, Snorkelling and Swimming. As a manufacturer we are renowned for our innovation and design and in addition are one of the biggest diver training agencies in the market with our training brand Scuba Schools International.

The Role:

Reporting to the UK water sports category manager, you will be responsible for the processing of returns, management of various databases and providing general sales and customer support. Ideal candidates will be based in the North West of England as the role will be operating primarily from our Kendal office and workshop.

You will be required to manage our warranty processes including the stripping and reassembling of diving and other equipment, manage and report on the returns process to management and feedback to customers. The successful candidate will also be required to provide sales support to the area sales managers to aid with the successful completion of orders, speak to retailers and end consumers about returns and other matters and will present our service course to prospective service technicians.

This will be done by appropriate time management, great organisation and communication skills as well as use of IT software especially Microsoft office programs. In return you will get a competitive salary, circa £20k OTE depending on experience, and the chance to work for one of the fastest growing and exciting brands in the water sports market.

Role requirements:

Candidates will be educated to a high standard with experience in customer service or sales support roles. They should be knowledgeable in the use of equipment in the Head Water sports range and ideally be a qualified scuba diving professional. You will need a full clean UK driving licence and own your own car, a valid passport as some foreign travel may be required and you should be willing to take a medical.

Please apply in writing with a full CV to r.corner@uk.mares.com

Closing date 1st Dec 2018.

News

DAN Launches The DANcast, a Podcast To Inspire Better, Safer Diving

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divers alert network

The DANcast, Divers Alert Network’s new official podcast, delivers safety insights through engaging conversations with divers from across the industry. The series combines practical knowledge with personal stories to inform and inspire. Building on DAN’s educational mission, the podcast is intended to enhance listeners’ knowledge and empower them to make safer, smarter decisions during their own adventures.

The show brings together a variety of voices — safety and medical experts, researchers, equipment manufacturers, underwater photographers and filmmakers, dive operators, and other passionate professionals who believe in DAN’s mission. Episodes cover topics that are sure to resonate with seasoned and new divers alike. Listeners can expect in-depth discussions of scientific research, training practices, technological innovations, conservation efforts, underwater imaging, and more.

The DANcast’s first season debuts January 22, 2025, and will include episodes recorded live at the 2024 DEMA Show in Las Vegas. The premiere episode is a conversation with Howard and Michele Hall of Howard Hall Productions, creators of acclaimed marine wildlife and natural history films, including IMAX theatrical features.

DAN will release new episodes every two weeks. For more information about The DANcast, including the latest episodes and links to subscribe to the podcast on Spotify and YouTube, visit DAN.org/Podcast.

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Gear Reviews

Gear Review: STAHLSAC 34Lt Travel Dive Bag

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dive bag

In a video produced exclusively for Scubaverse.com, Jeff Goodman reviews the 34Lt Travel Dive Bag from STAHLSAC.

For more information about Stahlsac bags, visit www.stahlsac.com/dive-bags.

Sea & Sea is the home of Stahlsac and other leading diving brands in the UK.

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