The DAN Emergency Hotline has been a lifeline for divers around the world since it was launched in 1981. For 41 years, all divers have had access to expert medical assistance 24 hours a day, every day, at +1-919-684-9111.
Earlier this year DAN launched a dedicated Spanish-language emergency hotline. Now, Spanish-speaking divers can call +52-557-100-0540 to talk to Spanish-speaking medical professionals. Check out the video about the launch of this new hotline. Although DAN has had Spanish-speaking medical staff for many years, the Spanish-language DAN Emergency Hotline means that now the person who answers the call will speak the caller’s own language.
This new hotline follows the Portuguese-language DAN Emergency Hotline (+55-11-3042-1157) that was launched in 2015 for divers in Brazil. Although at present DAN is unable to offer membership and insurance to divers in Brazil, the Portuguese-language DAN Emergency Hotline remains available and represents DAN’s ongoing commitment to providing medical assistance to Brazilian divers. We are working to make membership and insurance available in Brazil in the future.
In addition to the Spanish and Portuguese hotlines, there are now DAN Emergency Hotlines for speakers of Chinese, Malay, and Bahasa Indonesia as well.
“As a global safety organization, the introduction of regional hotlines in local languages is vital to helping reduce stress for callers seeking emergency assistance,” said DAN president and CEO Bill Ziefle. “Callers can expect the same level of customer service available on the English hotline.”
Through DAN World, DAN has the language capabilities, knowledge of local health systems, and partnerships with key organizations and individuals to bring its programs and services to divers and members in Latin America, the Caribbean, and Asia Pacific.
The full resources of DAN are behind everything we do worldwide. Our collaboration with our partners in Latin America and Asia Pacific is stronger than ever. DAN and DAN World members in all regions have access not only to the 24/7 DAN Emergency Hotlines, but also to the digital editions of Alert Diver magazine, the DAN medical information line, and DAN’s library of online health and safety resources.
This support for divers in Latin America and Asia Pacific helps divers in those regions as well as improving traveling divers’ access to care. No matter where you live or where you go, DAN is there.
DAN Emergency Hotlines
- +1-919-684-9111 English
- +52-557-100-0540 Spanish
- +55-11-3042-1157 Portuguese
- +1-800-088-200 within Australia
- +62-21-5085-8719 within Indonesia
- +60-15-4600-0109 within Malaysia
- +86-400-007-2000 within China
DAN medics are available 24 / 7 / 365.
IMPORTANT: These hotline numbers are for emergencies only.
Please contact DAN Member Services for non-emergency inquiries or visit www.DAN.org.
Announcing the Winners of Scubaverse’s November 2022 Underwater Photo & Video Contests
Another bumper month packed with amazing images and videos from around the world! It has certainly been another great month for entries in both contests – your underwater photos and videos are just getting better and better! Thanks to all who entered.
If you’re not a winner this month, then please do try again. December’s photo and video contests are now open.
Tips for… Refreshing Skills
A hugely important subject, and one that should be considered by any diver regardless of your training level. Just like anything, sometimes life gets in the way, we get sidetracked and before you know it, it’s been 2 months out of the water. It may not seem like a lot, but we naturally start to forget things when they are not used. We slow down our actions as we are out of practise and have to think a little more in order to retrieve the information to help make decisions.
There’s nothing wrong with this of course, we cannot always be diving! But it is important that we refresh before getting straight back into it. We obviously conduct a lot of refresher courses here at the dive centre, but we are also realistic, knowing that not everyone will want to pay to refresh their skills with an instructor. That’s also fine too, just be sensible.
Our tips for this would be the following; some will likely seem a little common sense… but it’s always good to have a reminder right?!
First off, when getting back to diving, choose a buddy that you usually dive with or someone that has a higher level of competency in diving. This will give you the reassurance in the water and not have to be worrying about the others person whilst getting back into it yourself.
Secondly, choose a site that you know. Don’t be jumping straight in having seen an amazing new site that you want to try out… that can wait for another time. You have already had a break in your actual diving, without having to then also consider navigating and a new dive plan.
Next, try to leave out the brand new equipment. It’s great that getting back into diving you have decided to buy yourself a new drysuit, fins and BCD, but it all might be a little bit much. Let’s concentrate on just getting back into the water and then move onto those new additions. This kind of change can make even the best of divers anxious.
Last but not least, there’s nothing wrong with staying shallow. Our first dive to get back into it, does not need to break our dive depth record. Stay shallow, enjoy the marine life at this depth, and keep the dive nice and easy. Practise those skills if you would like to, make sure you know where all your equipment is positioned and get comfortable. The ocean isn’t going anywhere… there’s always tomorrow to get in for another!
Find out more at www.duttonsdivers.com
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