News
PRODUCT RECALL: Suunto Wireless Tank Pressure Transmitter and Suunto Tank POD
Suunto announces a recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs
Suunto has identified a potential safety risk affecting all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs which wirelessly transmit tank air pressure to compatible Suunto dive computers. In two reported incidents, the exterior case of a Suunto Wireless Tank Pressure Transmitter has failed during regular dry land pressure testing. Although extremely rare, this represents a potential risk of injury due to the risk of bursting.
Diver safety is of highest importance to Suunto. That is why Suunto has decided to initiate a recall of all Suunto Wireless Tank Pressure Transmitters and Suunto Tank PODs.
All consumers who have a Suunto Wireless Tank Pressure Transmitter or Tank POD are instructed to bring their products to an authorized Suunto dive dealer or a Suunto Authorized Service Center for inspection and upgrade. The process is free of charge for the consumers. All Transmitters and Tank PODs must not be used before the upgrade has been made.
Suunto sincerely apologizes for any inconvenience caused by this. As a complementary service, Suunto will provide a battery replacement free of charge and a one-year warranty from the date of inspection for all upgraded products.
Identification of affected products:
Suunto Wireless Tank Pressure Transmitter
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Suunto Tank POD
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What to do if you own a Suunto Wireless Tank Pressure Transmitter or a Suunto Tank POD
- Do not use the affected product(s) before it has been upgraded.
- Bring the product(s) to your nearest authorized Suunto dive dealer or a Suunto Authorized Service Center for inspection and upgrade. A list of dealers and authorized service centers can be found at suunto.com/dealer-locator. You can also use the free Suunto Online Service Request, www.suunto.com/servicerequest (only available for certain countries) to get your product(s) picked up from your home/office.
- When you receive your upgraded product(s), please register the product(s) at MySuunto to ensure you receive a full one-year warranty extension from the date of inspection.
More information on the recall can be found at www.suunto.com/recall.
Suunto Consumer Support (available 24/ in English):
Australia +61 1800 240 498 (toll free)
New Zealand +64 988 75 223
United Kingdom +44 20 360 805 34
USA +1 855 258 0900 (toll free)
Canada +1 855 624 9080 (toll free)
China – Hong Kong +852 58060687
Support available from 9 am to 5 pm local time on business days:
Austria +43 72 088 3104
Canada +1 855 624 9084 (toll free) support available in French from 6 AM to 11 AM EDT
China – Mainland +86 400 661 1646 (in Mandarin)
China – Hong Kong +852 58060687 (in Mandarin)
Finland +358 94 245 0127
France +33 48 168 0926
Germany +49 893 803 8778
Italy +39 029 475 1965
Japan +81 34 520 9417 from 10 am to 6 pm
Netherlands +31 10 713 7269 (in English)
Russia +7 499 918 7148
Spain +34 911 143 175
Sweden +46 85 250 0730
Switzerland +41 44 580 9988
In an interview recorded exclusively for Scubaverse.com, Jeff Goodman interviews Jeremy Higson from Sea to Sky about the itineraries the tour operator offers in Oman.
For more information about diving in Oman, contact Sea to Sky now:
Email: hello@mysetaosky.co.uk
WhatsApp: + 39 379 236 7138
Website: www.myseatosky.co.uk
Oyster Diving have recently been given exclusive access to offer scuba diving courses and fun dives at Mercers Lake, a beautiful lake near M25/Gatwick in the UK.
Oyster have just launched their own dive boat ‘The Blue Pear’ to explore various parts of the lake. Divers can glide around the underwater woodland, see lots of fish and decent visibility. Out of the water divers set up in the purpose built kitting up area, unwind in a warm shower, and off-gas in the café & licensed bar.
To celebrate the start of the summer season, AquaSports and Oyster Diving have teamed up to host a Star Wars-themed open day on the 4th May.
Guests will be able to enjoy discounted tasters of various watersports including Stand Up Paddleboarding (SUP), Canoeing and Sailing. Oyster Diving will be joined by Apeks and possibly other dive manufacturers to display their latest products. Demo gear will be available for qualified divers and Oyster’s sales support team will be on hand for customers with any questions.
Divers wishing to get in the water will need to book in via Oyster Diving’s website where you can also choose to hire any equipment. Non-divers and well behaved dogs are very welcome!
As well as the watersports there will also be music, food and a licensed bar. The fun starts at 10am and finishes around 4.30pm.
Please come along, wear your finest Stormtrooper or Princess Leia outfit and enjoy the fun!
For more details contact: mark@oysterdiving.com
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